FAQ

Frequently asked questions

What are the shipping options?


I use USPS because it is the cheapest and most places can get your package to you in 2-3 days going First Class.




What if a glass breaks in the mail?


USPS insures all shipments up to $50. when shipped First Class. Studio320 has only ever had two glasses break in shipment and in two completely different orders. If you have a glass that breaks in transit please take a photo of the broken glass in it's shipping container and email me the photo. I will pass that on to USPS and ship you a new glass free of charge. I cannot guarantee it will be the same design but hopefully we can get close to the color scheme you chose.




How do I contact your company if my question isn’t answered here?


You can contact me through this website.